Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Effective Date:May 6, 2026
Company:Insurlink

At Insurlink, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our website, mobile applications, and services. By accessing or using our platform, you agree to the terms of this policy.

1. Information We Collect

We may collect various types of personal data including your full name, email address, phone number, date of birth, and gender. In compliance with regulatory requirements, we may also collect Know Your Customer (KYC) documents such as government-issued identification and proof of address. Additionally, we may collect information related to your insurance preferences, policy details, claim history, and payment methods. To help improve your experience and ensure platform security, we also collect technical data such as your IP address, browser type, and usage patterns.

2. How We Use Your Information

Insurlink uses your information to verify your identity, process insurance comparisons and purchases, and provide tailored customer support. We also use it to personalize your dashboard, send policy updates and reminders, and conduct analytics to improve our services. Your data enables us to make your insurance journey smarter and more efficient.

3. Information Sharing

We may share your personal information with licensed insurance providers for policy processing, secure payment gateway services for transactions, and with third-party vendors who help us deliver our services — all under strict confidentiality agreements. We may also disclose information if required by law or legal processes. Importantly, we do not sell or rent your personal data to any third parties.

4. Cookies and Tracking

Our platform uses cookies and tracking technologies to enhance user experience, store preferences, and analyze traffic patterns. You can adjust your browser settings to disable cookies; however, this may affect some features of our website or app.

5. Data Security

We take your data security seriously. We use encryption, firewalls, and secure servers to protect your information. Access is restricted to authorized personnel, and we routinely update our systems to safeguard against vulnerabilities and unauthorized access.

6. Your Rights

As a user, you have rights regarding your personal information. You may request to view, update, or delete your data at any time. You also have the right to withdraw your consent or request data portability. To make any such request, please contact us at privacy@insurlink.com.

7. Children's Privacy

Insurlink is not intended for use by children under the age of 18. We do not knowingly collect or store personal data from minors. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. If we make material changes, we will notify you through email or an in-app message. Continued use of Insurlink after any changes indicates your acceptance of the updated policy.

Data Protection Officer

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Office

Insurlink HQ, Victoria Island, Lagos, Nigeria